Customer Service (010) 110 0064
As one's safety cannot always be guaranteed,
sometimes professional help is all we need
Your personal crisis-management tool for only R136.18 per month.
My Personal Lifeline is a unique product designed to empower you and provide the professional help should you become a victim of a criminal act committed against you and immediately get you what you need by placing you in a secure environment where you are able to make decisions and think more clearly with the help of professional guidance.
The mobile app and crisis hotline provides everything from immediate medical assistance to placing you in a hotel where you are safe, even ensuring that your children are placed with someone you trust should you be hospitalised.
Medical assistance at your side whenever you need it.
An appropriate response will be undertaken whereby a response vehicle will be dispatched immediately to the scene of a medical emergency where appropriate life saving support will be provided to the member/s and where relevant, the member/s will be stabilised before transfer is provided to the closest appropriate medical facility.
In the event of you experiencing a medical emergency, we will arrange for emergency medical transport to the nearest medical facility capable of providing adequate care. Medical considerations, the degree of urgency, your state and fitness to travel and other considerations, including but not limited to, airport availability, weather conditions and distance to be covered, as assessed by the doctor and support staff, will determine whether transport will be provided by private, medically equipped aircraft, helicopter, regular schedule flight, rail or road.
In the event of your children being stranded as a result of your hospitalisation, we will arrange for their transportation, under supervision where necessary, into the care of a person nominated by you.
We here to assist you in unfortunate incidents.
Free 28 day Post-exposure prophylaxis should it be appropriate
No need to go through anything on your own.
This is a 24 hour crisis management product to assist you.
In the event of an act of domestic violence against you.
Call us now to apply:
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Crime is a reality and with potential life-threatening consequences, it’s important to have a lifeline that you can reach for when you need it most. We created My Personal Lifeline to give men and woman the power to act immediately if they or their families need to deal with a traumatic criminal event. It gives you access to a suite of services to help you overcome trauma, escape a bad situation, protect your family, and get back on your feet afterwards. One in five women in South Africa are affected by physical violence, and four in ten women who have separated from their partners cite domestic violence as a factor in their decision to separate. Remember that a crime is a crime, no matter who committed it, and no matter how close that person is to you.